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Service Manager

Job Reference: SRO-07151

Employer/Agency Name: Smart Recruit

Location: --Coventry

Job Sector: Automotive

Salary/Package: £35k-£45k

Date Posted: 10/11/2017

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Do you have good technical knowledge and excellent customer service skills?

Are you looking for a new opportunity that is both challenging and rewarding?

We are looking for an experienced and highly professional Service Manager to join our Flagship Vauxhall dealership in Coventry, managing all aspects of the 14 bay Service Department.

With a focus on achievement of Key Performance Indicators in retention, customer satisfaction, lead conversion and Parts sales penetration. As Service Manager your main responsibilities will be to organise service activities to ensure the department’s efficient and profitable operation. You will also be responsible for maximising the departmental profitability by effectively marketing and selling labour, parts, accessories, lubricants, subcontracted services and other value added products and services, as well as managing the workshop and reception team.

Knowledge and experience of the retail motor industry is essential, together with relevant technical, professional and engineering qualifications. As Service Manager, you will be effective in managing, supporting and motivating colleagues and have the drive and determination to be the best.

Service Manager | Customer Service Manager | Sales Manager | Management | Automotive | Vehicle | Parts | Car Dealership | Customer Service | Sales

Essential Requirements:

* A drive to achieve targets through maximising every sales opportunity
* A real desire to achieve great things
* A technical or engineering background
* Strong commercial and financial appreciation
* IT literate
* Effective relationship and communication skills
* Ability to cope under pressure
* Customer service orientation
* An up to date knowledge of vehicle and consumer legislation
* Must have a full UK driving licence

Desirable Requirements:

* Knowledge of ADP/Kerridge
* Main dealership experience

Additional Salary Information:

Base Salary £35,000 with OTE of £45,000 plus company car.

About Our Company:

We are well established Family business in the Coventry area, proudly representing Vauxhall for over 35 years.

You'll be working from our Flagship site in Coventry opened in December 2015.

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