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Customer Experience Manager - Aberdeen

Job Reference: RH / 16414900

Employer/Agency Name: PSD Manchester

Location: Aberdeen

Job Sector: Architecture/Construction; Facilities Management; Operations

Salary/Package: £40k-£45k

Date Posted: 04/12/2017

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About the Role

This is a fantastic role for a customer focused Customer Experience Manager. My client is looking for a passionate individual to make their Customer Service (operations) team their own. You will be responsible for providing excellent customer service, enhancing customer journeys and putting in place innovative ways to improve customer experience.

About the Client

With a nationwide presence, this high-end housebuilder has seen impressive growth over the years and looking for outstanding individuals to enhance their customer’s journeys.

What we are looking for

The right Customer Experience Manager will be able to demonstrate the following:
- Previous experience in a Customer Experience capacity
- Strong interpersonal skills
- Creative approach to improving Customer Service
- Pro-active decision maker
- Strong negotiation skills
- Friendly, professional and confident approach
- Excellent stakeholder Management

If you’ve always wanted to make a Customer Experience function your own, develop and grow it, this is the perfect opportunity for you.

About the Offer

£45,000 + Car + 25% Bonus + excellent benefits

Contact
Ray Hoppe, Consultant on 0161 234 0318 or email customer.contact@psdgroup.com

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