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Manager of Training Services

Job Reference: 8603

Employer/Agency Name: Line Up Aviaiton

Location: Crawley

Job Sector: Aerospace/Defence

Salary/Package: £80k

Date Posted: 03/01/2018

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Line Up Aviation is a world leader in the recruitment of Aviation and Aerospace professionals and has been operating for more than 30 years. We work with some of the industry's best known companies who demand the very highest standard of applicants.

Client:

Our clients business is diversified, ranging from the sale of simulation products to providing comprehensive services such as training and aviation services, integrated enterprise solutions, in-service support and crew sourcing. They have the largest network of civil training locations in the industry, serving approximately 3,500 airlines, aircraft operators and manufacturers across the globe.

Main activities: Manager of Training Services

This is a senior, pivotal, highly strategic role that requires an experienced team building Manager with great communication skills. A real opportunity to be part of a fabulous team and make a difference.

You will ensure that all training activities are in compliance with the respective ATO approval (for Europe CAT: EASA ATO) and customer contracts, and that the highest standards of safety and training quality are maintained.

Responsibilities include:

   » Manage (directly or indirectly) all resources & financial aspects of all training programs in order to maximize throughput & deliver of a quality product
   » Manage the financials and budgets of the training delivery operation and all related aspects
   » In cooperation with the scheduling team ensure efficient scheduling and maximize usage of resources
   » Provide monthly performance reviews of the Training Delivery department
   » Follow up on customer surveys and implement improvements when necessary based on the feedback
   » Oversee the program scheduling function to insure compliance with ATO approval / customer contract.
   » Build and ensure a solid relationship with existing and potential customers
   » Work closely with the Technical Operations and Customer Service groups to ensure overall client and customer satisfaction
   » Hire and manage direct reporting staff.
   » Create a clear, customer-centric vision for the programs & communicate it to training staff and training supporting functions/departments
   » Manage operations- set clear objectives, initiate and execute appropriate changes and improvements & maintain quality of service.

Ideal candidate's profile:

   » +10 years experience in the flight simulation and/or aviation training industry.
   » Knowledge of relevant EASA FCL/OPS regulations.
   » Past experience as a Manager in the flight simulation and/or aviation training industry that includes supervision of active pilot training.
   » Past experience providing customer service with a proven record of success.
   » Demonstrated experience with Regulatory Authorities
   » Leadership and managerial capabilities
   » Strong focus on the financials and cost saving initiatives
   » Demonstrates energy & the ability to energize & invigorate others
   » Exhibits a passion for excellence & consistently follows through on commitments

   » Strong focus on Quality improvement with a continuous drive towards process improvement, customer satisfaction
   » Focused on team accomplishments & demonstrates the self - confidence to empower others to accomplish tasks
   » Results orientation & a proven ability to meet deadlines

Additional Information

   » Based: Sussex
   » Salary: Negotiable
   » Job type: Permanent

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Julie Hall

Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

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Line Up Aviation is a recruitment agency

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