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IT Analyst

Job Reference: BBBH9665

Employer/Agency Name: Acorn Recruitment Limited

Location: Cornwall

Job Sector: IT; Telecomms, Technology

Salary/Package: £30k

Date Posted: 09/02/2018

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We have an exciting opportunity for an IT Analysis to work for one of our Key clients who is a leading manufacturer based in Mid-Cornwall.

Provide support for desktop operations and local site server systems.
System administration, development, security and support of all relevant infrastructure.

Knowledge & Key Skills:
• Excellent knowledge of PC hardware and associated peripherals.
• Excellent knowledge of network hardware and management tools.
• Excellent knowledge of network operating systems and applications.
• Excellent knowledge of Microsoft O/S, Server and Desktop
• Ability to use technical documentation and diagnostic tools to solve hardware and software problems.
• Ability to work as part of a team.
• Good written and verbal communication skills.
• Excellent judgement and strong analytical skills as well as follow-up and organisational skills.
• Demonstrated ability to manage multiple, parallel projects.
• Ability to perform risk assessments.
• Experience delivery IT support to multiple users ideally in a manufacturing environment

Essential Qualifications/Education:
• Degree
• Up-to-date professional certification in the relevant technical area.

Essential Previous Experience:
• 3 years experience of desktop support.
• 3 years experience of network applications / operating systems / hardware.
• 3 years experience implementing and maintaining Windows 2008/2012 based application servers.
• Be prepared to travel and work unsociable hours.
• Provide out of hours support.
• Provide cover for Bank Holiday/Company Holidays.
• Hold a current driving licence.

Responsibilities for the following:

• Provide user and administrative support for desktop and local server systems.
• Provide technical guidance to users and management for desktop support and local server systems.
• Participate in projects or teams and directed by the Manager/Supervisor.
• Assist Manager/Supervisor in development of desktop support and local server systems strategy.
• Perform maintenance and troubleshooting of all relevant hardware and software.
• Implementation and support of network operating systems and services.
• Configuration, installation & deployment of all PC’s and PC related peripherals.
• Configuration, installation, deployment & support of desktop management suite.
• Support and develop local CNC/DNC manufacturing systems.
• Develop and maintain appropriate desktop and server related procedures and ensure these procedures are enforced.
• Develop & maintain appropriate disaster recovery procedures.
• Develop a working knowledge of department specific applications.
• Keep abreast of technical aspects of PC-LAN computing environment.
• Provide project management for implementations and role-outs.
• Provide Manager/Supervisor with equipment projections and assist with purchasing.
• Perform daily backup procedures as defined by technical leads.
• Identify opportunities and recommend solutions for improving service, efficiency and effectiveness.
• Perform system analysis and utilisation reports as required.

Acorn Recruitment acts as an employment agency for permanent recruitment.

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