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1st / 2nd Line Support Engineer - Helpdesk - Windows - AD

Job Reference: 12971/005

Employer/Agency Name: Reflex Computer Recruitment Limited

Location: --Manchester, --Huddersfield,

Job Sector: IT

Salary/Package: £18k-£20k

Duration: Permanent

Date Posted: 03/04/2018

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1st Line Support Engineer – Tier 1 Service Desk Engineer – Tier 2 Service Desk Engineer - IT Support Engineer - Service Desk Engineer – 1st Line - 2nd Line - Service Desk - Support Technician – Helpdesk – Windows - Active Directory - Exchange – Networking - Manchester - £18,000 - £20,000 + Excellent Company Benefits!

My client is a promotional merchandise company that supply some of the best brands in the world and are currently seeking a Tier 1 Service Desk Engineer – 1st-2nd Line Support Engineer to join their expanding and well-established central IT team based in the Manchester location.


* Duties will include 1st and 2nd line local and remote technical support

* Tasked with installing of new PC’s, laptops and printers

* Provide technical assistance and report service issues in accordance with the Service Desk policies

* Monitoring and administering the helpdesk ticket system


* IT Support Technician with experience in Windows Desktop 7 / 10

* Active Directory

* Exchange 2010 / 2013 / 2016

* Excellent communication skills, both verbal and written


* VoIP Phone Systems

* Networking experience in TCP/IP, DNS and DHCP

So, if you are an experienced Tier 1 Service Desk Engineer – Support Technician - IT Support Engineer with expertise in IT support I would be very interested in hearing from you. My client is looking to reward the successful candidate a starting salary of up to £20,000pa + Company Benefits and Excellent Career Potential!

We are currently recruiting for the IT Support Engineer - Service Desk Engineer – Support Technician - Helpdesk Engineer role with immediate effect and considering all potential candidates immediately so, APPLY NOW!

Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.

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